- COBIT إطار COBIT
- ISACA's framework for governing and managing enterprise IT.
- Compliance الالتزام
- Adhering to applicable laws and standards.
- Internal Control رقابة داخلية
- A procedure that prevents or detects errors and fraud.
- IT Audit تدقيق تقنية المعلومات
- An independent check that systems are reliable and controls effective.
- IT Governance حوكمة تقنية المعلومات
- How IT is directed and monitored to serve business goals.
- ITGC الضوابط العامة لتقنية المعلومات
- Controls over access, change, operations and development.
- ITIL إطار ITIL
- The best-known IT service management framework.
- Risk Register سجل المخاطر
- A list of risks with ratings, owners and treatments.
- Segregation of Duties الفصل بين المهام
- Splitting sensitive tasks across people to prevent fraud.
- SLA اتفاقية مستوى الخدمة
- An agreement with clear targets for service quality, such as uptime and resolution time.