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Lesson 3 of 9

Risk management and internal controls

Risk management is a continuous cycle: identify risks, assess them, decide what to do, and monitor them. All of it lives in a risk register.

12345246810369121548121620510152025R1R2R3Likelihood →Impact ↑R1: Online store breachR2: ERP server down for a dayR3: Product price entry errorHigh: treat nowMedium: plan treatmentLow: monitor or accept

Every risk has four possible responses:

AvoidStop the activity that causes it, e.g. never store card data.
MitigateAdd controls that reduce likelihood or impact: MFA, backups.
TransferShift the financial impact: cyber insurance, or a contractually liable provider.
AcceptThe risk is small or costlier to treat than to bear, so accept it with a documented decision.

Internal controls protect against error and fraud. The most important is segregation of duties: the same person must not create a new vendor and approve its payment, or they could pay themselves. ERPs enforce this through roles.

Watch outThe IIA's three lines model: operational management owns risks, risk and compliance functions oversee and advise, and internal audit gives independent assurance to the board.
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